@techreport{itb1602,
  author = {Howe, Falk and Knutzen, Sönke},
  title = {Arbeitsprozesse analysieren und beschreiben},
  year = {2021},
  series = {Kompetenzwerkstatt},
  publisher = {tredition},
  address = {Hamburg},
  doi = {10.26092/elib/625},
  isbn = {978-3-347-24095-7},
  language = {de},
}