Completed project · 2012–2013
Development of the demand for skilled workers in the motor vehicle trade
On behalf of the German Federation for Motor Trades and Repairs (ZDK), a survey was carried out to estimate how the demand for skilled workers in the motor vehicle trade will develop over the current decade.
The questions at the centre of the study were: (1) What skilled-worker situation is to be expected in car dealerships in 2020? (Estimate of overall demand.) (2) Which service concepts will dominate? (3) Which task profiles will industrial and commercial employees have to fulfil? (4) How will technology develop and which competences are needed to master it? (5) Which new industrial or commercial functions will have to be fulfilled in 2020? (6) How will work be organised? (7) How will the situation regarding young talent develop? (8) Which particular workloads are to be expected? The objective was to arrive at statements about trends. In this respect, it made sense to proceed selectively in the surveys. The questions were answered with the help of common social and vocational research methods, with the results being fed back to experts in an expert workshop in the final phase, in the sense of the Delphi method.